Dick leaves Vancouver for Alaska

Friday, December 12, 2008

WiFi communication for cruisers

With the advent of Netbook computers (1 inch thick, 9-10 inch screen, Less than 3 pounds, long battery life, built-in camera and microphone, less than $400 cost), taking your computer on a cruise is effortless.

Unfortunately net access and telephony on-board ships are priced quite high. Phone calls can be $7.50 per minute, and web time can be 75 cents per minute. Here are some ideas that I will be using on my next cruise. Please feed back your tips and tricks to add to the list.

Web Browsing:

You can easily find a free WiFi hotspot in your port of call, and do your web work there. Hotels, libraries, coffee shops, book shops, etc are good bets. There are usually several inexpensive Internet cafes near each port that the crew uses to contact their distant homelands. Remember that if all you wanted to was surf the web, you could have stayed home and saved money. How many of your precious hours in this exotic port can be allotted to surfing.

If you have pressing family or business needs, there are packages for web time aboard the ship that will allow you to to your "away-work" during slack periods in your day or night at a lower cost per minute. They are still pricey, but serve as a limit on trivial tasks that will detract from your cruise experience. Mission critical jobs can easily justify the cost.

Please share your experience with me in a post.

Telephone:

My approach to telephone calls is to use the famous Magic Jack. Just because this little gem sells for $20 per year for free or low cost calling from anywhere in the world doesn't mean that it's a toy. I called my next-door neighbor from the middle of the Atlantic ocean for 5 minutes for zero dollars. Phone mail and other features are available at no extra cost. Others may want to use Skype, but I'm not sure that the video will work well.

Even at 75c/minute, a 3 minute call from the ship will cost $2.25 vs 22.50 - Wow! Finding one of those hot spots in town for a free 3 minute call is also an option (try www.wififreespot.com). You won't waste too much of your day in paradise.

Again, please post YOUR tricks and traps to share with the rest of us. With the 10x difference in cost, I'm sure that the cruise lines will not be supporting this technique. Have any of you been blocked from doing this?

Thursday, November 6, 2008

On Board Expense Cutting for 2009

On-board expenses are the life-line of the cruise industry during this recession/depression. While secret coolers to carry your booze on-board have been successful. (Cruise Packngo), cruising becomes a lifestyle. You want to be sure not to bite too hard at the hand that you look forward to literally feeding you again in the future. Use some of these tricks, but only to the extent that you keep your expenses close to what you would pay for similar products and services where you live.

Be sure to try the DOD (Drink of the Day) each day. They're lower priced, and you'll find some exciting new drinks to add to your favorites. Avoid all drinks with umbrellas, and don't order by brand unless you have the taste and sobriety to tell the difference. Don't try to impress others with your selection, they're too busy thinking of themselves.

Buy liquor on-board on the first leg of a Back-to-Back cruise (2 or more cruises in a row on the same ship and cabin), consume it on the second with free juice mixers.

Bring or buy a single water bottle, and refill it with the clean distilled water from your tap.

In casino's, do the matching free chip offer, and gamble it at the craps table. Don't feel pressured to win. This is supposed to be enjoyment, not work. Concentrate, and make good gaming decisions. Always look at it from a cost per hour perspective. your losses over time should not exceed the cost per hour of your other pastimes (golf,bowling,etc.). When you're over that cost per hour, it's time to hit the nickel machines (Remember to play maximum coins.), or just go enjoy the many free activities available on the ship.

Get your hair and nails done at home before you leave.

Make sure to attend all of the captain's cocktail parties for which you are eligible. Get aisle seats so that the servers are constantly passing you with fresh drinks. Order drinks 2 at a time, and make your last order just before the captain speaks. The bar usually closes the second that he opens his mouth.

Shop for jewelry aboard and ashore, than amaze yourself by the savings you can get at home by watching Jewelry TV.

If any of the above tricks take away the feeling of being a special person at a special occasion, don't do them. With the price you paid for the cruise, do you REALLY have to scrimp?

Election Results and the Cruise Business

With the election past us, it's time to look at the probable effect on the cruise industry.

Obama's promises to curb outsourcing.

Although staffing of cruise ships serving Americans with foreigners could be misconstrued as outsourcing of jobs, NCL's experience in Hawaii showed that forcing the use of U.S. crews did not work. CLIA has done a great job of showing that cruise lines are international businesses with international crews sailing predominantly on international waters. We are confidant that Obama realizes that these jobs were never in the U.S. - Stay tuned!

Cuba

Have you realized that you can cruise easily to North Vietnam, while nearby Cuba is off limits to U.S. citizens. The Russian nuclear threat that caused these rules is gone. Only the lingering hatred of ex-patriots keeps us from alleviating the congestion in ports of the Caribbean by opening up a beautiful thousand mile long island exactly in the center of the region. Cruisers would all benefit, and the infusion of dollars into Cuba should eventually result in better conditions for Cubans. The newly elected Democrats seem to be be more sympathetic to the idea, but Fidel Castro may have to be gone before a 50 year old hatred can be erased.

Who's in/Who's out?

Christopher Shays of Connecticut is out. He has been a vocal (And, I think, unfair) critic of cruise safety. A better set of consistent international rules is needed, but his non-constructive criticism painted an unfair picture of cruise safety. In almost a year at sea on cruise ships, I have never encountered a safety problem.

Ted Stevens of Alaska helped defeat the bill that would have made cruising impossible as we know it to Hawaii and Alaska. Unfortunately irregularities in his own world lost him the election.

Elijah Cummings of Maryland should be a good proponent of the cruise industry. He heads the Committee on Coast Guard and Marine Transport, and understand the health that cruise expansion from Baltimore will bring to his state.

It's the Economy....

Just as in 9/11/2001, customer confidence has plummeted. This has resulted in falling cruise prices, and more last minute bookings. Air fares have increased as their companies face bankruptcy.

Carnival's stock has dropped to a five year low, and they have had to suspend dividends to finance completion of new ships under construction. Because of high fixed costs, cruise ships must lower the price to sail full and hope that guests spend some of their cruise savings in the spa and casino. To the customer this means prices so low that "It's cheaper than staying home".

Travel agents are being squeezed by lower effective commissions, while trying to keep up the high level of advice and service that makes customers feel pampered. This will put a whole new meaning to "South Beach Dieting".

The customer can help the industry stay in business while they get phenomenal prices. Most of us will survive, but only if you take advantage of the deals. P.S. Don't "Nickel and Dime" your travel agent, that's all they are getting in the current market.

Thursday, September 11, 2008

How to Survive Long Lay-overs

Let's face the facts- In order to avoid bankruptcy, airlines have had to take drastic measures. One of these measures is to cut flights from their schedule. With a shortage of flights for an itinerary, the flights will be full, and the price will inevitably rise.

Fallout from this situation includes much more difficulty in booking "sweet" connections with layovers between 1.5 to 3 hrs. These connections allow for a slight delay in the early flight, and don't make your trip last all day.

This posting deals with long layovers. You don't have to sit in the airport and go crazy. Your luggage is checked through. If only there was a safe and economical way to leave the airport to spend your layover in the real world. Well there are safe options, and Harriet Baskas recently shared them with us in her USA Today web column. www.usatoday.com/travel/columnist/baskas/2008-09-09-airport-side-trips

Stuck in Laguardia? Just grab the Q48 bus to the Louis Armstrong museum.

Stalled in San Francisco SFO? Bay Area Rapid Transit BART will get you downtown and back for $5.50.

Lingering in LAX? Take Shutle C to the C PArking lot, where you can access transit to reach the nearby free Flight Path Learning Center.

Mad in Miami? Grab a shuttle from the departure level of Concourse 3 to the Dolphin Mall.

Parked in Philly? SEPTA will get you to the Liberty Bell, etc. in just 15 minutes.

Going Ape in Amsterdam? Right in the airport is a museum of the Dutch Masters. I forget just where it is, but it is very well marked, and will kill quite a bit of time.

Antsy in Atlanta? Take MARTA (Near the ground transportation services) for $ 1.75, and spend an hour or 2 in the Georgia Aquarium.

Mired in Minneapolis? Take the 11 minute ride on the Hiawatha line to the Mall of America.

Bogged down in Boston? You can get right downtown to the museums and markets by taking the free Massport #66 bus to Logan Dock to catch the the $20 r/t water taxi

Other Lay-over Information:

Remember to go directly to the furthest point in your plan, and work your way back. The airline will be glad to give your seat to another passenger if you're late.

Cruise passengers with a long layover BEFORE their return flight will have a problem with baggage. We recommend that they take the morning tours offered by the cruise line. You have fun, your baggage goes on the bus with you, and they deliver you to the airport in time for your flight.

If your layover is unplanned, stay close to the gate in case they solve the problem and leave you on your tour. This is one of the most frustrating parts of air travel. Airlines often lie about their delays so you don't go to another carrier. I have waited through 6 consecutive 1-hour extensions of delay, just to find the flight cancelled at 11PM. The agents were proud to offer me meal tickets for the restaurants that had just closed, and would not open until a after I got a new flight out the next morning. Watch out for the much discussed Airline Passenger's Bill of Rights (www.strandedpassengers.blogspot.com). It's sorely needed.

Finally, feel free to append your favorite layover routine to share tricks that Harriet and I have not brought up.

Tuesday, July 8, 2008

More Oasis of the Seas info!

Here's my latest understanding of how the Oasis of the seas will begin operation:

Bookings:

Bookings are planned to open on September 3, 2008, for sailings beginning 12/12/2009.
Some sources say shipyard delays could jeopardize that date, but a contact inside RCCL says that the ship may even be early!

Itineraries:

Because of major port renovations in the Western Caribbean, the first 19 sailings will be to the Eastern Caribbean. Ports of call visited from the Fort Lauderdale home port will be St Thomas, St Martin, and Nassau, with 3 days at sea to enjoy the ship.

Starting May 1st 2008, the ship will begin alternating eastern and Western Caribbean itineraries. The Western itinerary will include Labadee (Private Island), Falmouth Jamaica, and Cozumel.

Port Renovations:

Although docking is RCCL's intent, major renovations may cause some tendering at first. I hope that this doesn't happen, because loading and unloading about 36 tender loads could really cut time for shore activities. Here are some of the port rebuilds in progress:
  1. St Martin is enhancing their terminal to accommodate the 5400 passenger ship.
  2. Cozumel is widening their pier.
  3. St Thomas, St Martin, and Nassau harbors will be dredged.
  4. A new cruise pier and enhanced infrastructure will be completed in Falmouth Jamaica by March 2010.
  5. A new pier is under construction in Labadee

We hope to get a pre-innaugural visit on the ship to let you know how all of these innovative ideas mesh in real life. I personally dislike ships with large crowds, and can't wait to see how the neighborhood concept works. Can the biggest ship in the world feel more intimate than her predecessors??

Wednesday, June 25, 2008

MyNext Cruise - Oasis of the Seas update

MyNextCruise OASIS OF THE SEAS UPDATE

The new $1.2 billion Royal Caribbean cruise ship Oasis of the Seas will be about 4 football fields long, and 154 feet wide. 5400 passengers will have the run of her 16 decks. She’ll be about 5 times the size of the Titanic, Royal Caribbean has broken her up into 7 “neighborhoods” with distinctive features that will be hubs for different types of passengers. You’ll be on a ship with 5400 people, but may only see one seventh of them who share your values. Only three of these neighborhoods have been announced, but they are astounding in their innovation. Let us help you choose among the 37 categories of staterooms (Including the 2 storey "Loft" suites). Here is part of a press release from Royal Caribbean that will fill you in on the first three neighborhoods announced:

BOARDWALK

This breathtaking space was inspired by both the seaside piers that dot the coast of England and the nostalgic boardwalks of yesteryear such as Coney Island. Boardwalk will be an area for the entire family to enjoy together, whether young or just young at heart. The elements of the Boardwalk will be a dynamic way to engage families in classic fun with a colorful original carousel as well as eateries, retail outlets and carnival games. Signature elements of the Boardwalk will include:

1- AquaTheater, a remarkable outdoor venue at the stern of Oasis of the Seas with a backdrop of the ocean across the horizon. The amphitheater-style space will celebrate water with a full-spectrum of day and night options, including professional diving and theatrical performances. The first of its kind and the most technologically-advanced area of the ship, AquaTheater will be a complete sensory experience that plays on the element of surprise, as the latest technology and design features amaze audience members.

2- A one-of-a-kind and first-ever at sea carousel, the centerpiece of Boardwalk. Specially hand-crafted for Royal Caribbean from poplar wood, the full-sized, traditional carousel will take six to eight months to complete. It will feature 21 figures suspended from stainless steel poles, showcasing a time-honored menagerie of animals such as zebras, giraffes and lions, alongside a variety of hand-painted horses, including a princess horse and a crowned frog prince. The lead horse, customarily the fanciest horse of the carousel, will be adorned with Royal Caribbean logos, while a single chariot will serve as a stationary seat for two. The frame of the carousel will have a red and golden yellow facade, turn-of-the-century artwork scenery panels, and LED lights that twinkle during the day and night.

3- A zip line, a thrilling new feature suspended nine decks above Boardwalk. Adventurers will take in a birds-eye view of the action below, as the rider speeds diagonally across the open air atrium – a distance of more than 82 feet (25 meters).

4- Six AquaTheater Suites, 221 Boardwalk-view balcony staterooms, and eight Boardwalk-view window staterooms.

Additional features of Boardwalk:

Five shops:
Madame Zamara’s - Psychic and Tattoo Parlor
Smile - novelty photo shop
Candy Beach - specialty candy store - believe it or not!
Star Pier - teen retail
Specialty children’s retail
Five restaurants/bars:
Johnny Rockets
Ice Cream Parlor
Boardwalk Donut Shop
Seafood Shack
The Boardwalk Bar

ROYAL PROMENADE

1- A natural evolution of the signature Royal Promenade featured on Voyager- and Freedom-class ships, the new design found on Oasis of the Seas will allow guests to have a physical connection with the neighborhood above – Central Park – as natural light cascades down from the sky. Giant glass-arched skylights, the Crystal Canopies, will form a sculptured roof that will look up into Central Park and the sky beyond.

2-The unique Rising Tide bar – the first moving bar at sea – will be an engineering feat that span three decks and allow cruisers to enjoy a cocktail as they slowly descend from Central Park and arrive into the Royal Promenade.

3- Suspended above the Globe and Atlas Pub, an unfurling bridge on hinged hydraulics will create a spectacular, surprise element for guests. Incorporated into the pub’s facade, a giant copper globe will “crack open” as part of its unique construction and extend over the Royal Promenade as a bridge platform. A focal point of the Royal Promenade, the bridge will be approximately 10 feet above and adjacent to the entertainment area for performances.
Towards the aft of the Royal Promenade, a mezzanine level will allow for sweeping views of the promenade and feature the cruise line’s Schooner Bar, Adventures with Royal Caribbean International, and the Diamond Club, an exclusive lounge for Crown & Anchor Society loyalty members.

4- Another first for the cruise line, the Royal Promenade will serve as the entry point for all guests embarking on Oasis of the Seas, rather than the traditional lower decks. A vast tree sculpture by international artist Larry Kirkland will serve as an impressive welcoming spot.

Additional features of Royal Promenade:
18 Promenade View Staterooms
Eight retail outlets including:
Focus - photo shop and gallery
Regalia - fine jewelry and gifts
Solera - perfume and cosmetic shop
Prince & Greene - Get Out There store
The Shop - logo and souvenir shop
Port Merchants - liquors and sundries
Willow - accessories shop
A Close Shave - men’s salon
Nine restaurants and bars including:
Sorrento’s Pizzeria
Mondo Coffee Bar
Café Promenade - signature café
Schooner Bar
On Air Club - Karaoke bar
Boleros - Latin dance club
Rising Tide - moving bar
Globe and Atlas Pub
Champagne Bar

CENTRAL PARK

Royal Caribbean will bring the best of the land to sea with Central Park, a revolutionary design in which the center of the ship opens to the sky and features lush, tropical grounds spanning more than the length of a football field. An exquisite public gathering place featuring serene pathways, seasonal flower gardens and canopy trees, Central Park will provide cruisers with more choices in a unique outdoor space. One of the ship’s most ground-breaking spaces, this new concept was the first of seven neighborhoods to be unveiled on Oasis of the Seas.Additional features of Central Park:

Three retail outlets including:
Parkside Gallery - art gallery
Picture This - portrait studio
Specialty Retail
Six restaurants/bars:
150 Central Park
Chops Grille
Antonio’s Table
Central Park Café
Vintages
Canopy Bar

Oasis of the Seas will be the first ship to tout the cruise line’s new neighborhood concept of seven distinct themed areas, which includes Central Park, Boardwalk, and the Royal Promenade. The ship will sail from her home port of Port Everglades in Fort Lauderdale, Fla.

P.S. The official web page for this new ship is www.oasisoftheseas.com. I’ve extracted highlights for this blog, You can go there for more details, and I’ll try to let you know as other neighborhoods get announced. As of now, my contacts at RCCL tell me that bookings may open as early as September, and that inaugural cruises may start in late October (Check our Cruise Finder). Above all, be flexible. Remember that inaugural sailings are also Beta tests to see if new features and personnel can handle the crowds, Except for the bragging rights, waiting a little while makes sense, It can also save dollars!

A Vermonter that I know says that "It's the second mouse that gets the cheese"!

Thursday, June 5, 2008

Hand Jive (Non verbal communications)

When we lived in Germany in the eighties, we quickly realized that hand gestures did not mean the same thing as they do at home. In a logical teutonic way, the auto club (ADAC) had an article in its monthly magazine that helped visitors and guest workers like myself determine just how strong their road rage was. They published a series of hand signs in order of the amount of fine levied if you are charged by the police. It was kind of funny in a roadside dispute to bring up that article in your mind and decide just how PO'd you were. Am I DM50 angry or should I go for DM100?

Have you ever noticed that airline stewards seem to have their fingers sewed together when they point out the emergency exits? Well' there's a reason. Almost any finger combination will be a serious insult in some society. Pointing with your index finger is not polite in Europe, is only for inanimate objects in Africa, and is a gross insult in most other countries.

The first awareness came from the ADAC book. I had noticed that people in our factory looked startled when I flashed our (circle + three finger) OK sign. According to the ADAC, I was either calling them assholes or homosexuals.

Good-by can be very difficult. We wave our entire forearm, while Europeans wave the hand from the wrist only. Often, they think our frantic waving means "Stop, comeback!". In Greece, you always seem to be called back just when you are leaving the driveway. It seems that their good bye wave is accomplished by extending their hand palm-up, and curling and uncurling all 4 fingers. We could only see it as "Gimme" or "Come back".

Counting can be an issue too. What we call "the Bird" means the number one in Indonesia. To compound the confusion, Europeans start a count with their thumb, so that when you signal a clerk for one, you are actually asking for two.

Even the V for Victory sign can get you in trouble. With your palm facing away from you, you're saying "Great". But, when your palm faces your face, you're saying "Up Yours".

As usual, Texans can get in more trouble than the rest of us. When they use the "Hook-em Horns" sign, a Brasilian hears "good luck". At a heavy metal concert, they're saying "Rock on". But in Africa you're saying "Up yours". Argentinians, Italians, and Romanians will think that they're saying that "your wife has a lover".

My caveat to you is to go to http://www.cntraveler.com/ and find their Etiquete 101 Article before going overseas. You won't be known as "the Ugly American", and you'll probably pay less and have better service.

Cruise Spas




While Patti often spends some time in spas when we cruise, I do not. I have to do research to know which lines to make recommendations for spa enthusiasts.

I noticed that Conde Nast Traveler showed cruise line spas to be equivalent to land based spa/resorts. Then I looked at cruise line comparisons, and found Cunard's Canyon Ranch (90.4) to be alone at the top of the list. SilverSeas, Regent, and Disney were close behind. Oceania, and Seaborn got the lowest luxury cruise line scores, mainly due to their small ship workout facilities. While not rated in this survey, the Thai spa crew of 8 seemed to give our less than 100 passengers sweet dreams on our recent transatlatic Seadream crossing reviewed below.

Among the contemporary cruise lines, Celebrity placed first, followed closely by Holland America. At the bottom of the list were Royal Caribbean and Princess cruise lines. While Carnival and Norwegian were not included in this rating, I'd expect them to fit right in with others in this class based on my tours of their ships.

The value of the spas seems to track well with the per-diem cost of the cruises, with the slight exceptions mentioned. But remember, like the cruise experience, for most of us the spas start at a grade of A, and the competition is concentrated on who will be an A+ valedictorian.

The Massages, herbs, steam rooms, thallasotherapy pools, whirlpools, aromatherapy, etc. are wating for you. Get out there, and get happy too!

Thursday, May 29, 2008

Luxury Cruising Overview


Luxury Cruising Overview

Luxury cruising is not just about being pampered in paradise; it’s about unique, once in a lifetime experiences that will completely wow you. Many luxury cruise lines offer their own special “wow” factor, and Dick and Patti can help you to choose what meets your fancy. Is it watching nature unfold on the plains of Africa or savoring vintage wines in the hills of Tuscany? Do want to explore the wild side of the Amazon or relax on a private Tahitian island? The possibilities are endless on a luxury cruise.

Discover the world of luxury cruising as you set sail across the sea. Sit back and relax as the staff attends to your every need. Spend your day exploring cities rich with culture and history while your evenings are filled with elaborate meals, top shelf drinks and entertainment that you are part of. Renew your soul at the spa or enrich your mind through enrichment classes and lectures. You’ll discover new things at these ports-of-call. And, from computer lessons to photography to cooking classes, you’ll also make discoveries on board. But one of the best advantages of sailing on a luxury cruise is the simple fact that these intimate vessels can sail in and out of smaller ports, offering you less crowds and more intimate experiences on shore. But most of all, it’s the people. These experienced travelers are not trying to make impressions with tuxedos or name-dropping. They like where they are in life, and want to discover more with people just like them.

Simple touches can make such a difference between good and great! Luxury cruise lines pay attention to detail and layout, creating the perfect atmosphere for an unbelievable cruise experience. Overall, there’s about twice the space per passenger than you will find on conventional ships.You’ll enjoy top of the line toiletries from leading brands like Acqua Di Parma in spacious bathrooms complete with twin sinks, a separate bathtub and shower, and terry cloth robes. Slumber on 350 thread-count Egyptian cotton linens; then wake up to breakfast served by your butler on your private wraparound teak veranda. Now that is cruising in style!

One of the greatest benefits of luxury cruising is the crew to guest ratio, which is most often 1 crew member to 2 guests, with some ships offering a 1 to 1 ratio. So, what does this mean for you? It means more personal attention and better service. When a crew member only has you and your traveling companion to tend to as opposed to a whole slew of guests, the crew member is able to learn your desires and becomes proficient in accommodating your every wish. When you sail on a luxury cruise you’ll discover what it means to be taken care of.

Even with all this superb service, you won’t need to keep reaching into your pocket when on board a luxury cruise line. Most luxury cruise lines do not encourage tipping. In fact, some make it very clear that tips are not accepted at all. But what kind of service do you get with a no tipping policy, you ask? The best service imaginable. The luxury cruise lines have searched high and low to find the best staff members possible, well-trained and well-disciplined, and they pay them accordingly. Experience what it feels like to be treated like royalty without worrying about tip envelopes or on-board charges. Remember that, in this luxury environment, a specific crew menber's name mentioned on the cruise evaluation is even more important than a tip. Catch somebody doing something perfectly, and tell the cruise line.

Getting to know your fellow passengers is a huge asset of luxury cruising. In this day and age of mega-ships, it’s possible to meet people once on a cruise and never see them again. The smaller, luxury ships have a very personal atmosphere. You will often meet the same people at dinner, in the lounge, on the deck and even on excursions. This country club ambiance gives you plenty of opportunities to meet and mingle with your new found friends. We have always returned from luxury cruises with really interesting new friendships that have lasted years.

Because of the small ships involved, it’s important to start thinking about a luxury cruise early to get the good cabins and itineraries. These cruises cost significantly more than the mass-market liners. For those who have the means, luxury cruises provide added value in every extra dollar. It’s not about spending more to impress other people, it’s about rewarding yourself for your hard earned success. You can get a great overview of the luxury cruise market at www.SeaLuxe.com/pmalone.

Thursday, May 15, 2008

Pickpocket Protection Tips


Patti and I have covered the globe from Antarctica to Alaska, and lived in Europe for 3 years. We thought that we were prepared and would never have a problem with street theft. But, pick pockets finally got us in Madrid. Because of good preparation, we lost only $100 cash and 4 hours of police and credit card reporting. The next day, we were out touring with smiles on our faces.

Everywhere in life, you are at risk too. Some risks cannot be controlled and are just part of life. Others are common, and we learn how to avoid them. This third type is the risk you know about but have never encountered, so you’ve not developed defenses. This posting should not deter you from enjoying your travel. Even at home, you have risk of break-ins. Like your home alarm system, these tips should let you travel without worry.

Invitation to be ripped off:

These professionals look for signs that lead them to the best picking (Pun intended).

Wearing flashy jewelry or a dazzling Rolex, even copies, is like waving a flag saying “Your best victim is here.”

Backpacks and shoulder bags, etc are easy to access. Get a bag from a travel specialist such as Travelsmith. Clip zippers together, so that pickpockets will move on to easier victims.

T-shirts with obvious U.S-specific logos yell out “the dollars are over here!”

Acting nervous: Thieves will assume that you are timid or are carrying a large amount of valuables with you. Being confident will be much easier after you follow this advice.

Here’s the one that got us: Don’t carry your tourist map in your hands, or consult it in public areas. Walk into a store, enjoy the AC or heat, and check your map. Put the map back in your pocket until you need it again.

Pay for trinkets and street food from a separate small wallet or money clip. Thieves will see where you keep it and attack there, leaving your credit cards and documents alone

Be a chameleon. Look at what the locals wear and dress similarly.

Location: Turn up your alertness in these most popular theft areas.

Flea Markets: Massive crowds, and frequent wallet use (An orchard of pockets to pick).

Crowded streets: A similar harvest site.

Subway or Metro: When you get your wallet out to buy a token, you announce where it can be found. Keep it in a different place.

Outdoor Cafes: Do not put your bag on the back of your chair. If you must put it on the floor, place it between your legs with the (sturdy) straps anchored by your leg.

Madrid, Rome, and other major crowded cities are risky. The US government website will let you know how your destination rates.

Execution: Here are some of the methods that you should recognize.

Dip or Clip: Classic pickpockets were called Dips, because they could slip open your purse and dip into it without your catching on. These artists of the highest level are still out there. One of them got us.

Heavy-duty shears can clip the strongest straps, and your entire bag will be swiped. These guys are smart too and will dump the incriminating bag as soon as possible after extracting the wallet on the run.

Box knives are incredibly sharp and can cut through pockets and bags with only slight pressure. This can leave you walking down the street with a securely locked empty bag or a flapping pocket.

Bump and Run: When that nicely dressed man with his raincoat over his arm bumps into you, he can hide the dip with the coat, and then place the stolen items safely in the fold.

Diversion:

A version of bump and run uses one person to distract your attention while another unseen thief gets your goods.

Paper shield: Remember, when you’re signing that young girl’s petition for peace in the world, that both of your hands are tied up. Your purse or pocket is hidden below the clipboard. You are prime for a dip.

Another technique uses a “tourist” asking for directions with a map to shield your valuables while they are stolen. Remember that the thieves use the Chameleon technique too!

The hand-off: That person pointing down the street saying “He went that-away” (or some international equivalent) may indeed have been handed your valuables. Chasing the empty-handed perpetrator could result major league embarrassment or worse. You probably see this technique every Sunday during football season.

Run-in/Run-out: Just as a subway door is closing, a thief may run in, grab your purse, and run out, While you’re still in shock, the door closes and the train pulls out. Notice that I’ve been talking more about purses than wallets. Women are considered an easier target and are at greater risk.

Impact reduction

You probably won’t be pick-pocketed if you adopt the wisdom above. But in the remote chance that they get you, be prepared to continue to enjoy your vacation using these damage control techniques:

Immediately notify your credit card companies to cancel the stolen cards. Use the other cards to continue your vacation..

Ask ANY hotel concierge where to report the theft to the police. You’ll need a report to accompany any insurance claim.

Only take necessary documents with you on the trip. Make copies, front and back of all credit cards and store copies in different places. Do not carry your Social Security Card or number with you.

Only take necessary documents and cash out with you each day.

Carry a copy of your passport, and write down the toll-free emergency numbers for all of your credit cards on the back. Don’t keep this information in your wallet!

When traveling with a companion (a good idea), be sure that your credit cards have different numbers so that cancelling one will not cancel both.

Use the hotel safe. Many insurance companies will not pay claims if you don’t.

Use a money belt. It’s secure from just about all of the techniques above. Keep the day’s working cash in a separate place, so you don’t reveal your secret cache. Do not wear it through customs unless you are prepared for a search. In searching for drugs and drug money, they look for bulges. So, if you are pulled off into a side room for a search, you may want to review your diet to avoid more hassles (this really happened to me).

Carry your money in your left FRONT pocket. Casually keep your hand on it as you walk along, Receive or touch things with your right hand without losing that security. This is a technique that native Madrillenos use. You left-handers will have to switch sides.

Pack critical documents at the bottom of a purse. Remember that the dip has only a second or so to get the job done, He’s counting on finding your money on the top;

Secure zippers with safety pins, zip ties, or those baggage locks that the NTSA won’t let you use on the plane. This won’t protect against box cutters, but will tell the pickpockets that you know they’re there.

Use a digital camera that will easily fit in your pocket. Do not let that convenient wrist strap hang from your pocket as an invitation. Protect your SLR as you would a purse, and keep the straps under your jacket if you can.

This completes my missal. Now, you know what you need to prevent almost all pickpockets from ripping you off, and how to recover without ruining a lifelong dream vacation. Bon Voyage!

Feel free to add your knowledge and experience to this posting. You may help someone avoid a new scam.

Dick and Patti Malone

Thursday, April 10, 2008

SeaDream Yacht Club Review

Sea Dream makes it's position clear in it's brand name - Sea Dream Yacht club. It's not a cruise, but a yachting experience with people who would be on their own yacht except for the pressures and costs of modern day life. I remember that when I sailed a day sailer out of the Tarrytown Yacht Club on the Hudson River, that our boat was one of the few that ever left the dock. Lawrence Rockefeller often cruised the Hudson past our house as part of his commute to Manhattan. The rest of them left their boats generally untouched. Owning a yacht is truly like owning a hole in the water into which one pours money. While SeaDream is a luxury experience, and is not cheap, It's just a fraction of the cost of doing it yourself, and someone else has to get it pullled, scraped and painted each year. Besides, you deserve more than "cheap"!


At SeaDream, your yacht and it's polished and professional 95 person crew are in sharp contrast to the ragtag crews that one often has to hire for a private yacht. We spent an wonderful afternoon aboard the SeaDream II in the Southern Caribbean a few years ago, and found every cabin to be a suite, but that none of them had balconies. Most items, including alcohol, water toys, and gratuities are included in your fare. If this were your yacht, you'd probably not have all of the facilites that you and your "109 best new friends" will find aboard: golf simulator, casino, spa, medical facility with doctor, 1200 volume library, piano bar, pool, and fold-down water sports "Marina".


You may be thinking "If he's only been on the ship for one afternoon, how can he write a review?" Well, the review is only starting. Patti and I will be giving these #1 rated ships the acid test on April 27th, and we hope to bring you along via this blog.

Most Seadream itineraries include frequent stops at ports that cater to yachtsmen rather than cruisers. To reposition their ship to Europe for the 2008 summer season, they must make a non-stop transatlantic crossing. If there are any weaknesses in the shipboard experience, 12 consecutive days at sea will definitely expose them. That's why I call this the acid test.

Let me put this into perspective. Patti and I have done over 30 cruises spanning the globe. We love to stand on the deck in rough weather and look at the awsome power and beauty of the waves. We've often said "Who need ports of call? - The ocean covers 70% of the earth, and we want to see 100% of it. We do love to visit new places, and at the end of the cruise, we'll spend a couple of days in Madrid. While we lived in Europe for 3 years, we never got to visit Madrid.

Seadream promises that internet coverage is sufficient to bring you daily updates. Even if we have problems, we'll upload the status of our adventure as soon as we get net access. Stay Tuned!

Saturday, April 5, 2008

"Final" requiremens for cruise I.D. - Our View


Hello to all you Bloggers. This writer and Blog have been inactive for a month due to serious illness. I just want to assure you that we're back on the air, and that you can keep up to date with the latest cruise developments on this Blog. Additional cruise news is always available on our website at http://www.MyNextCruise.com/

The Departments of Homeland Security and of State has issued the "FINAL" rulemaking concerning the requirements of passports for land and sea border crossings under the Western Hemisphere Travel Initiative. After years of development following 9/11, this ruling is the end of the process and can be considered FINAL when helping your clients ensure they have the proper identification when traveling. Note: Final is an optomistic word in a world where a single terrorist incident could change all the rules in one day- R.M.

Effective June 1, 2009, the following rules take effect for cruise passengers:

U.S. citizens on cruise voyages that begin and end at the same U.S. port (closed-loop itineraries) must show proof of citizenship* and government-issued photo ID (such as a driver’s license). A passport will not be required for passengers that fall into this category.
*Documents include: Original or certified copy of birth certificate; Naturalization papers; Consular Report of Birth Abroad issued by Department of State
All other passengers and/or itineraries (such as cruises which begin in one U.S. port and return to a different U.S. port or any cruise that begins or ends in a foreign port) will require a passport or other recognized document. (Think Alaska, Hawaii, Panama Canal, etc! - R.M.). For a list of accepted documents, see http://www.travel.state.gov/.

The good news for a majority of cruise passengers – American citizens that leave and return on their cruise from the same U.S. port – is that the travel document requirements will remain largely unchanged from how the industry is operating today.

The bad news is that those unfortunate enought to become ill or injured on a cruise will not be allowed to return home by air, or at best will experience long delays. Being ill is enough to handle at one time. R.M.

My advice to all travellers is to get a passport now. for only about $10 per year, you can have the best I.D., and stop watching my blog for the next set of "final" regulations. Meanwhile, healthy passengers without passports can cruise roundtrip with "birth certificate and driver's license" I.D.'s. Since vacations are all about relaxing and letting go of stress, even these people should get that Passport NOW!

Monday, March 3, 2008

Royal Caribbean On-board Changes for Genesis Class

While at the Travel Show in Boston, we learned about changes planned for the on-board experience of the monumental cruise ship now just identified a Genesis. Here are the highlights from my notes about the 2009 delivery:

A new Teen Advisory board was created to find out first-hand what teens wanted:

Staff will be casually dressed, with no uniforms to indicate that the kids are being "babysat".
Special parties will have a oscar-like red carpet for the teens to make an entry.
Guitar Hero and other hi-tech games will be added.
A "Dive-in" movie by the pool, with a 12 ft. screen just for teens is planned.
Special teen shore excursions.
Flo-Rider, Rock Wall, and other RCCL signatures will be there.
The 12-14, and 15-17 age groups will have different activities.
More is being added every day.

The shipshape progam will be revitalized with Tai Chi, Meditation, and much more.

Shore activities:

New Balance running tours of destinations will be added to the shore excursions, combining a workout with seeing the sights.
A pier is being built at their Labadee private site (No more waiting for tenders).
A Juice bar with "power bars" will serve those those runners back on the ship.

Dining:

My-Time dining is now in test on two ships. As of now, you'll be able to reserve a specific table and waiter at your personally chosen time between 6 and 9:30PM.
There will also be 6-9:30 walk-in seating.

Summary:

Norwegian's F3, and RCCL's Genesis are locked in a contest to provide the absolute best in big-ship cruising. The only sure thing now is that you will be a winner. Stay tuned for more.

Friday, February 29, 2008

Andy Stewart discussion in Boston

Patti and I had a chance to meet Andy Stewart and Terri Burke of Norwegian Cruise Lines again in Boston at the travel show last weekend. I've attached some notes from personal and group discussions that will update you on the cruise industry outlook form NCL's perspective:

Industry Outlook:

Latest CLIA data shows 12.6 million passengers sailed in 2007. There are now 177 CLIA affilliated ships, with anoither 35 to be launched in 2008. He said that 17% of americans had cruised, compared with the 7% number that we heard in 1995 when we started our business. That's phenomenal growth, but we must remember that 83% have yet to experience cruising.

This is not a saturated market by any means.

When asked about the effect of a potential recession, he stated that "we will fill every bed on every sailing to protect on-board revenue". This could mean exceptional values for passengers, and hard times for agents.

Boston Outlook:

Even though the terminal is not optimum, 116 ship visits will be made to the Balck Falcon terminal this year.

Andy announced that NCL has just completed a new contract with Bermuda that will be in effect until 2018. The wonderful, but dated Majesty has been withdrawn from Boston service, and replaced with the Norwegian Dream for 2008. The best news was the announcement that starting in 2009, the Norwegian Spirit will take over the Boston-Bermuda run.

With rising air fares, cancellations, and delays, this is great news for we New Englanders. Even from here in the Burlington area it's only a 4 hour drive to the dock, and now we have lots of balconies available that will provide great private party places during the 3 1/2 day stay in Bermuda.

NCL News:

NCL now has the youngest fleet on the seas! (average ship age)

Andy said that Apollo's financial backing of NCL will keep the industry competitive by keeping 3 strong players (CCL, RCI, and NCL) in the market.

As more and more cruise lines are jumping on the flexible dining bandwagon pioneered by NCL, Norwegian itself is upgrading Freestyle dining to "2.0" level including:

20% higher food budget per person per day

Lobster every day

New Signature Dishes.

Making alternative dining available at breakfast and lunch. For example: Tepanyaki steak and eggs with Bloody Marys for breakfast.

A bubbly welcome, with escorts to cabins for balcony passengers.

Enhanced staterooms, with new bedding.

Significant upgrades to balcony/suite service and amenities. The concept of a luxury ship imbedded in a normal ship was already evident on our recent cruise on the Norwegian Pearl.

New Pool activities such as: A quiet Zone without throbbing music, A drink flag, so that waiters won't wake you up to ask if you want more.

Cruise trends:

While the Caribbean is still the top destination, Europe and Alaska are the fastest growing.

Family groups, and the long awaited "Baby Boomers will drive the market.

Ships will continue to be more casual, the Freestyle-type flexibility extending to on-board entertainment and shore excursions.

Excursions will stress History, Culture, and Activity

The lead time between booking and sailing is increasing, with 50% of passengers booking over 7 months out to get prime dates and cabins.

Andy said that status is still important to passengers, but expressed in new ways related to our hi-tech/transient lifestyle. New activities will to be participative, connective, and eco-friendly.

Some already existing samples of this shift are :

User-generated pod tours.
GPS sightseeing
Remote wardrobe service and send-ahead programs.
"Digital Fuel"- Downloads for i-pod at airports
Sightseeing on the run. (special running tours of destinations for the active passengers)


This ends my notes from this fascination discussion. While Andy and Terri kept the features being built into their new generation under dark wraps, what he did reveal above whets your imagination. And, F3 class ocean-view cabins will be 100% balcony cabins. I can't wait!

Dick Malone

Wednesday, February 6, 2008

Group Bon Voyage Party Enchances Cruise Experience



Patti and I met with one of her groups at the Lincoln Inn in Essex Junction, Vermont, on Saturday, Feb 2. We answered questions, gave away some door prizes, and had lots of fun and fellowship. We even answered a few questions that the group forgot to ask. It was a great pre Superbowl party, without the surprises of the big game. They put on a great feed, and we made sure that the friends and family members would only have positive surprises on their cruise to the Southern Caribbean on the Carnival Destiny. Putting faces and personalities with telephone impressions of customers really makes serving them easier.



When you cruise with a group, make sure your group members have a face-to-face meeting, preferably a social gathering, with your travel agent before you sail. With everyone's very busy schedules, communications between agent and cruisers can become difficult. Often people tend to assume what another thinks or likes. Their actual wants can be very different. And getting together provides an excellent opportunity to discuss common concerns and answer last minute questions.


Getting everybody in the same room while discussing the cruise makes it a shared experience, where each can recognize things that they might want to do differently. The group may change the plan, or that party can just re-align their personal schedule. Remember that only in the military do we have to march in step. On your cruise, you can do your own thing without having to apologize for being different. Meet later, and share the different experiences.

When you travel with a group of people that you know or that share interests gives the highest satisfaction. Discovering the world with people "just like you" helps you better experience and understand new and different cultures. Answering as many questions as possible before you go is also a big factor. A Bon Voyage party is a great way to get in the cruising mood!

Friday, January 18, 2008

Voyager of the seas relocates in Galveston

I see from our www.mynextcruise.com news that the Royal Caribbean Voyager of the Seas has donned a set of massive horns, and started sailing from Galveston. This could lead to some good values for our New England cruisers until the demand catches up with the size of this great ship. Galveston airfare is often not very different in cost than Miami or Ft Lauderdale.

I am concerned that the port facilities in Galveston could turn this dream into a nightmare. When we last cruised from Galveston on the Carnival Conquest, the port facility was not equipped to handle the passenger load. Long lines were encountered on the highway and in the terminal. I hope that the port authority has got these bugs worked out to make the Voyager's stay there a big success.

Please respond to this post when you experience how embarkation and debarkation are working out. Meanwhile, plan some extra time for the trip from Houston to the decks of the ship.

Thursday, January 17, 2008

Crystal Cruises to Ban Smoking on Balconies

Beginning in May, Crystal Cruises will prohibit smoking on verandas of all staterooms and suites aboard Crystal Symphony and Crystal Serenity. In keeping with lifestyle trends, most areas of Crystal ships have been non-smoking for several years, including restaurants and the main entertainment lounges. Non-smoking areas dominate most bars and lounges, although there are some tables that permit smoking. Cigarette smoking is permitted in private accommodations, although pipe-smoking and cigars are only permitted in the Connoisseur Club and most open decks.

"The majority of our guests are non-smoking, and travelers are used to more non-smoking environments today," said Gregg Michel, Crystal president. "We respect that smoking is a personal lifestyle decision but there is growing discomfort from non-smokers about veranda smoke negatively impacting the enjoyment of their personal outdoor living space." As with the current policy, guests who do not observe the non-smoking policy will first be asked to comply. Failure to do so can result in a guest being asked to leave the ship at his/her own expense. The new smoking policy takes effect with the May 7 London to Rome cruise on Crystal Serenity and the May 25 Athens to London cruise on Crystal Symphony.

Comment from Patti and Dick Malone of CruiseOne South Hero Vermont:

Our recent Island Princess trip showed a beefy sprinkler system added to our balcony. We wondered why they had not outlawed balcony smoking completely after the massive fire last year on the Star Princess. Kudos to Crystal. There's still a place for you smokers to partake without unnecessary danger or unwanted sharing of your smoke.

Tuesday, January 8, 2008

Webcams and Bridgecams to track your Vermont cruisers

We Vermonters can keep up to date on the progress of friends or family as they cruise. Webcams, or Bridgecams constantly broadcast pictures from the ship. Here are links to paste into your Favorites to keep up to date on their experience.

Princess Cruises

Just log into www.princess.com/bridgecams/

Crystal Cruises

www.crystalcruises.com/liveviews.aspx

Norwegian Cruises

www.ncl.com/ Select ship, and use webcam option

Celebrity Cruises

http://www.celebrityatsea.com/ Not Responding today! Royal Caribbean can't make it work either.

Royal Caribbean Cruises

www.royalcaribbean.com/multimedia/webcam/ship Not responding today! Royal Caribbean can't make it work either.

Cunard Line

www.cunardline.com/bridgecam/qe2_cam1.asp
www.cunardline.com/bridgecam/qm2_cam1.asp

Carnival

www.carnival.com/cms/ships/funships.aspx

Oceania

www.oceaniacruises.com/exploretheships/controls/liveshipviews/imageretriever.aspx

Click on "Explore the Ships", and then "Live Ship Views"

You can even tune your jealousy to a fever pitch by setting one of these links as your screen saver!

Thursday, January 3, 2008

Who would be thinking of Alaska cruising now?


Smart people - That's who!

Even though the temperature is plummeting to -7 degrees F tonight here in Vermont, this is the time to think of that unforgettable Alaska Vacation. Alaska in season is like May/June in Vermont - The best.

Reason 1: Balcony cabins sell out first. With 20 hours of daylight, you really need a balcony to see it all. When wildlife or a spectacular view comes up while you're recovering from a great day exploring ashore, It's sooo nice to just put on your robe and slip out on the balcony for a minute or 2.

Reason 2: If you're planning to travel with family, inside cabins near your balcony are a great way to save money. Unfortunately, the secret is out and they go fast too!

Reason 3: Alaska cruises are not inexpensive, and planning ahead makes the strain on your budget palatable. Start putting money aside now, and don't find yourself home when the weather is perfect.

Reason 4: Some shore-side hotels and CruiseTours sell out long before the ship is sold out. You may have to settle for "Someone-else's favorite cruise" instead of your own.

Reason 5: Cruise lines want you to get an early start too, and they have low early booking fares. Princess is currently offering $200 off their published Early Booking Discount, and an additional $200 on-board-credit for each couple!

Reason 6: Access to the best Glaciers and Park tours is limited for environmental reasons. The good ones go first.

Reason 7: We think that these are enough to get action started, but please share your other reasons with us.

Choosing a date:

While the discounted early and late cruises are not a frigid as you would expect, the peak season cruises are a safer bet for actually seeing the things that you came to see. It's very complex, with several Salmon runs dispersed throughout the season, more active Glaciation in summer, Animal migration patterns, Clear days, etc. Whales arrive and leave for Maui at the time when fares change.

Unless one particular aspect of Alaska is a lifetime interest for you, you can look for the highest rates to see the most. The pricing is similar to a yearly auction, with the best weeks and itineraries demanding the highest price. This is more that putting a pin in a map, you need to experience as much of this wondrous state as you can. While shopping the "shoulder season" can often be a good way to save on travel, our experience tells us that this in not the place to do it.